FAQ

What is Bslots.net?

Bslots.net is an online game service that enables you to play games with popular cryptocurrencies.

What games are available on Bslots.net?

There are currently 4 games available on Bslots.net. We decided to start with these games as they are popular all over the world. We plan to release more games in the coming months.

What cryptocurrencies are supported on Bslots.net?

We support Bitcoin, Ether, LiteCoin, Dash, DogeCoin and others. Depending on the blockchain the cryptocurrency is built on and the condition of its network, the deposit/withdrawal time will vary before the transaction is confirmed and reflected on your Bslots.net account. We will continue to support numerous other cryptocurrencies in the near future.

How do I register on Bslots.net?

You can sign up with your Google, or Facebook accounts. You may also sign up with your email address.

What personal information is stored with Bslots.net?

Bslots.net makes an effort to store the minimum amount of user information. We do not require phone numbers, identification numbers, bank accounts, etc. We only store your email address and password which is encrypted. Play history and wager amounts while playing are also saved. This is because games may continue but a user’s internet connection might be lost, so we need to have a fair outcome in those edge cases.

Is my cryptocurrency safe with Bslots.net?

Bslots.net keep most of your crypto assets securely using a cold wallet to prevent hacking. Your cryptocurrency in your Bslots.net account can be requested to be withdrawn at any time. Bslots.net creates and sends a transaction to the blockchain immediately upon request. Deposit and withdrawal records are recorded both in the blockchain and Bslots.net’s transaction database, so you can always verify your transaction history in a transparent manner.

Can I delete my account?

If you have a crypto balance, you cannot delete your account. Please withdraw all your balances and then send an email through our Contact form from the email you used to register your account.

Can I play with multiple accounts?

You may create multiple Bslots.net accounts with multiple email addresses but you can log in with only one account at a time in one browser.

Can I change my username and email address?

Yes. Go to your «Profile» and click «Edit».

How do I recover my password?

Bslots.net encrypts all passwords before storing them so once a password is lost, a new one must be created. Go to the login screen. Click «Forgot password?» and enter the email registered to Bslots.net. Follow the instructions to set a new password.

What is «Two-factor authentication»?

Two-factor authentication adds an additional layer of security to the authentication process by making it harder for attackers to gain access to a person`s account because knowing a user`s password alone is not enough to pass the authentication check.

Can I exchange cryptocurrencies on Bslots.net?

No, we do not support this feature at this time but you recommend going to CoinPayments.net or Binance.com to do so.

Can I buy cryptocurrency on Bslots.net?

No, we do not sell cryptocurrency but we recommend going to a trustworthy exchange in your country.

How do I deposit cryptocurrency to play on Bslots.net?

  1. Login to your Bslots.net account.
  2. At the top of the screen, Press the «Deposit» button. Or click on your Username and click on «Deposits» button in the drop-down list.
  3. Select the amount and type of cryptocurrency. Click «Proceed».
  4. Send crypto to the address show on the page.
  5. Once the crypto is confirmed in the appropriate blockchain, the amount will be reflected in your balance.

Is there a deposit fee?

There are no fees for deposits. However, there may be transaction fees charged by the blockchain.

I deposited under the deposit minimum amount! Can Bslots.net retrieve it for me??

Deposits under the minimum amount will not be reflected. Bslots.net cannot help you retrieve those funds so please make sure to deposit at least the minimum amount (after transaction fees)!

I have sent funds to my Bslots.net account but they have not yet reflected on my balance yet. How long do deposits normally take?

Deposits times vary greatly depending on the cryptocurrency. Binance Chain-based cryptocurrencies like BNB, BUSD, take only a few minutes to transfer while Bitcoin, Ether and other could take significantly longer (currently we require 3 confirmations for BTC). When deposits are confirmed on Bslots.net, Bslots.net will immediately update your balance on the website as well as in in-game.

I sent the wrong cryptocurrency to a deposit address. What should I do?

Transactions are usually rejected if they are sent to a different chain. Unfortunately, if the transaction is successful with the wrong chain, the transaction cannot be canceled. Since the funds are sent to the blockchain network and not Bslots.net directly, Bslots.net cannot assist if this happens.

I sent cryptocurrency to the deposit address but I would like to cancel it. Is it possible?

Once you send cryptocurrency to the deposit address, it is being sent to the blockchain network. Therefore, Bslots.net cannot cancel the transaction. Once deposited, you can withdraw your money back into your wallet from Bslots.net.

How do I withdraw cryptocurrency on Bslots.net?

  1. Click the «Username» icon.
  2. Click the «Withdrawals» button.
  3. Click the «Withdraw» button.
  4. Select the cryptocurrency you want to withdraw.
  5. Enter the desired withdrawal amount and the wallet address.
  6. Check that all the information is correct and click on «Proceed».

I have encountered a problem. What should I do?

Please contact our support team at Contact form. Any issues will be resolved as soon as possible.